Workflow Automation · AI Solutions · Custom Software Development

I build technical systems that automate, connect and solve business problems.

I’m an Automation & Solutions Developer with experience across workflow automation, CRM systems, AI integrations, APIs and custom software development. I build automations inside platforms such as GoHighLevel, extend workflows through n8n, Make.com, APIs and webhooks, and develop custom dashboards, websites, SaaS applications and business systems when standard tools are not enough.

I also integrate AI into applications and workflows, including AI agents, chatbots, structured data processing and model optimization, while keeping the focus on reliability, practical business use and production-ready delivery.

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Muhammad Waqas - Automation & Solutions Developer
Muhammad WaqasAutomation & Solutions Developer
7+ YearsSoftware & Business Systems
How I Work

Understand the workflow. Use the right level of solution.

I start by understanding the business process, users, systems and constraints. If the requirement can be handled inside the existing platform, I automate it there. If systems need to communicate, I connect them through tools such as n8n, Make.com, APIs and webhooks. When those tools are not enough, I build the custom software layer required to complete the solution.

That approach lets me work across platform configuration, automation, integration, AI and custom development without forcing every problem into the same tool.

The Road Here

Seven years building and improving technical systems.

My background started in web development and expanded into CRM systems, workflow automation, integrations, infrastructure, AI solutions and custom SaaS development. Each role added another layer of technical and operational experience.

AI Solution Developer (Project Base)

Zonisoft

Build AI-powered platforms, workflow automation, APIs, integrations and custom web/SaaS applications from requirements through production. My work spans architecture, backend development, AI integration, deployment, optimization and production troubleshooting.

Manager, IT Infrastructure & Development

United States Veterinary Talent Association

Built and managed recruitment technology, CRM/ATS integrations, APIs, automation systems and supporting infrastructure. Developed custom recruitment software, two-way Zoho Recruit integrations, data automation and workflow systems that improved data throughput by 30× and reduced large manual processes from days to hours.

Selected CRM & Workflow Automation Engagements

Colony Law · Meier Law Firm · Best Homes — Part-time freelance

Implemented and supported GoHighLevel workflows, pipelines, forms, questionnaires, nurturing sequences, calendar routing, notifications and connected automation. Extended CRM functionality through APIs, automation platforms and supporting integrations where required.

Freelance Web Developer

Independent

Built and supported websites, web applications and custom business systems for client requirements.

Selected Outcomes

Better systems. Less manual work.

30× Data throughput improvement — USVTA / recruitment data operations

15 days → 6–8 hours Recruitment data processing cycle — Recruitment automation system

Education

Computer science. Applied with care.

2018 to 2020

Master of Science in Computer Science

Virtual University of Pakistan

2015 to 2017

Bachelor of Science in Computer Science

Virtual University of Pakistan

Roles & Opportunities

Looking for someone who can automate, integrate or build the solution?

I’m available for full-time remote roles and long-term opportunities involving workflow automation, CRM systems, AI solutions, system integrations, APIs and custom web/SaaS development.

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